Please have your booking reference ready when you call. Please note that BA will not accept coupons for different airport pairs. Q13: As a former employee not eligible for staff travel concessions, can I book Hotline tickets ? The majority of our calls are managed by British contact centres. AB2CD3. Lost or damaged baggage and lost property, Request duplicate receipts, proof of travel and other insurance documents. Our country's creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. Please remember that for international travel, each passenger must have a valid passport, and must have relevant visas for the destination, and for scheduled points en route, in case off-loading becomes necessary. Contact British Airways Contact: 0344 493 0787 International Code: BA Departs From: Terminal 1 Recommended Services (business & personal). Learn more about the types of assistance we offer - including wheelchairs, If you have made a booking, you can request assistance in Manage My Booking, Travelling while pregnant or with medical conditions, including advice for food allergy sufferers. Passengers without bags should proceed to security. If offered, we ask that you politely decline. If your attire is inappropriate for the cabin of eligibility, you will be seated in a lower cabin, or may be refused travel. Updated 22/09/2020 10.07 AM (BST). Even if you are assigned a specific seat at check-in, this may be changed to accommodate commercial requirements. When you fly on British Airways, you can earn and redeem AAdvantage miles, plus, enjoy the benefits of your AAdvantage status. AB2CD3. If the kiosk prints a boarding card without a seat number, the kiosk will tell you what to do next. Children under 16 years cannot travel on a rebate ticket unless accompanied by an adult travelling on the same type of rebate ticket. Business reporter British Airways has put thousands of its staff back on furlough because of delays to the restart of international travel. If the kiosk prints a boarding card with a seat number, this means you have been accepted for the flight; please go immediately to the departures lounge and the gate. 212 British Airways reviews. If you booked directly with British Airways, use this form to request: Please allow 48 hours from the time you made your booking before submitting your request. AB2CD3 How do I find my booking reference? We want you to know you can trust us to respect your privacy and keep your personal information safe. Phone number : 020 8562 4000 The free alternative or geographic telephone number to call British Airways (BA) (linked to the premium rate phone number 01614475665) is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. If you need advice on travelling with a disability, making a new booking or getting a refund, you can speak to our Accessibility Team. Greater London UB7 0EB |. You'll see the most relevant contact details for you if you are logged in to ba.com. Physical Address: 60 Liberation Road, Horizon Plaza,Woolworth Building, Airport Residential, Accra, Ghana. You can also get in touch in the following ways: WhatsApp: +44 7756 165803 Tweet: @BBC_HaveYourSay Upload your pictures/video here Or fill out the form below Please read our terms & conditions and. You are just a number to management, nothing individual. Please do not ask any BA staff for an upgrade. Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it ! British Airways Our partnership with British Airways British Airways connects you to nearly 250 destinations in 90 countries around the world from its major hub at London Heathrow. The British Airways management team includes Sean Doyle (CEO British Airways), Rebecca Napier (Executive Director Board of Directors), and Sohail Ali (GCC Steering Committee Member) . How we can help with delayed or cancelled flights, Get advice, links and contact details for lost and damaged bags. JIDxxS1 will mean you are eligible to the business class allowance. 11. A free inside look at company reviews and salaries posted anonymously by employees. This button does not work with screen readers. If you are abroad, the contact number for British Airways Executive Club Silver is: +44 (0) 207 949 3065. You may also receive a text message if you have registered your mobile/cell number. Fax: +233 (302) 823 233. Please have your booking reference ready when you call. All other airports: If there is a desk signposted for standby travel, go to that desk. 2 . If you are not accepted for travel you will be automatically listed for the next flight to your destination if it is on the same day. Currently British Airways does not issue a photo id card to widows and widowers of former staff. AND You are the party leader (when travelling in a group Once there, information about acceptance onto your flight will be displayed on the Staff Travel Screens. If you need further details about refunds, please click here. Your booking reference consists of a combination of 6 letters and numbers e.g. It is essential to check that information, because that is the allowance which will apply, regardless of what may be on your ticket. Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site. Freeber.co.uk share with its visitors non premium rate numbers for calling companies and their customer services for more than 5 years ! Over time different forms of staff travel were introduced; firm travel, 100% rebate, 80% rebate, often tied to seniority and or length of service yet 90% subload was by far the most frequently used. One medium bag, maximum dimensions 56 x 45x 25 cm (22 x 17.5 x 9.85 ins), maximum weight 23 kg/51 lbs (but you must be able to lift it into the overhead locker yourself). When should I check in? All flight and holiday reservation queries are dealt with by BA. Cloudflare Ray ID: 7a2c63981fec32af If not, please call us. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Enter employee name to find & verify emails, phones, social links, etc. You should return to the area to check the screens for acceptance. Heathrow. As a British Airways customer, Manage My Booking is a self-service online initiative designed to assist you by: Giving you reassurance about your booking by being able to view booking details 24 hours a day at any time up to when you travel for each flight. British Airways employs 26,533 employees. The official British Airways customer service number UK,+44-203-808-9137 (OTA) or +44 (0)203 250 0145 from abroad. Please visit our Help centre for more support if you have a question about your booking or flight. : To change a booking/action a refund please fax us where a colleague will be happy to help. The Touchdown Helpdesk closed on 15th May 2017, marking the closure of the BA Touchdown Team. Passengers who are not accepted for their flight and who wish to standby for a later flight on the same day will be automatically transferred to the next flight. For the most relevant contact details, log in to your Executive Club account. Numbers to use from 1 February 2021 UK: +44 (0) 207 949 3081 ( 0800hrs - 1700hrs UK local time, Daily ) USA: 1-800 782 3387 ( 2330hrs- 1600hrs, Monday to Friday ) India: +91 124 4120708 ( 0900hrs-0130hrs, Daily) Rest of World: +44 (0) 207 949 3081 (0800hrs - 1700hrs UK local time, Daily) Original review: Nov. 9, 2022. If youd like to speak to us about a refund enquiry, to make changes to an existing booking or to discuss your Executive Club account, rather than call Customer Relations please contact Executive Club. The majority of our calls are managed by British contact centres. The majority of our calls are managed by British contact centres. Lorem ipsum dolor sit amet consectetur adipisicing elit. 09042890159 If accepted for travel go to a bag drop desk in the main area for your boarding card and baggage acceptance. Excesses may apply. This information is sent to the USA authority 72 hours before departure, or at the time of listing if that is within 72 hours. Please have your booking reference ready when you call. is the easiest way to contact the support service department to speak to a person at British Airways and receive help by speaking to someone there. Please contact Staff Travel for further details If you were dismissed from TfL, you are not eligible for travel facilities If you were granted an immediate enhanced ill-health pension, you. By using ba.com you agree to the use of cookies. If you don't have Skype or Google Voice, you'll have to make an international call and charges will apply. Try Social Media "DM via Twitter." Click to reveal How do I review and update my personal information? Home If you are BA staff or former BA staff please log in to ESS and use Book Staff and Duty Travel / Manage Bookings to make your travel arrangements This page is for Other airline staff Spouse, partner and nominated relatives of BA staff travelling independently. Email: ba.1.museum@ba.com Email: contactba.ghana@britishairways.com. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. You'll need your staff number/user ID and a BSAFE password to log into this system. Find Reviews. Earning British Airways Avios. (Bsafe passwords) Tel: 020 8562 4000, BA ID Pass Issue Unit For travel on flights operated by BA, BA CityFlyer, OpenSkies and the BA Franchisees (Sun-Air and Comair), listings must be made via idtravel.ba.com. Therefore you and/or your eligible nominees who for any reason require a special diet, must provide your own food, in sufficient quantities to last for the duration of the flight. After a qualifying period, you'll be eligible for unlimited standby and premium standby fares, for you and your nominees, on the full British Airways network and other partner . If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. The airline was launched in 1979 as Jersey European Airways following the merger of Intra Airways and Express . Seat requests are not permitted on Staff Travel. While the business class service . Need to get in touch with British Airways? Fax: +1-212-251-6753 (for sending copies of documents or receipts): Contact the British Airways North America Refunds Department if your ticket was issued in the United States, Canada or Bermuda and you are not able to process your refund online. You can also get in touch with us on Twitter @British_Airways. Please include your flight details or booking reference if you have an existing booking.