Thoroughly of-the-moment and full of personality, Jacquemus (a nod to the designer's mother's maiden name) approaches modernist French womenswear with an eye for deconstruction and an optimistic spirit. Call now to get direct help from coinbase customer support executives. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Press question mark to learn the rest of the keyboard shortcuts. Awful brand terrible business. I love my bag! Thank you for the fast delivery. We also ensure all reviews are published without moderation. Pretty things in your Shop Jacquemus is great!!! I cant even use it. 1-888-550-9675. On the other hand the packaging experience, delivery and quality of the handbag was 10/10.If they work on their customer service a little bit more, I'm sure they will become a 5 star company. My order arrived in no time and im super happy! 2023 Trustpilot A/S. Jacquemus' skill at infusing innovative shapes with an irrepressible sense of youth and femininity has won critical acclaim as well as a devoted following: the designer is the winner of a special jury prize from LVMH in 2015, and a finalist for the group's Prize for Young Designers the year before. The company was founded in 20019 by Simon Porte Jacquemus. United States. Date of experience: 19 January 2023 MO I cannot track my order and furthermore they delay it more than it should alwayss. Our native-speaking Customer Care team is available 24/7 to support you. All previous emails sent to you from my private email prior to involving PayPal were ignored. I would have expected more for that money. Will definitely order again! . But except that, everything was very good. However its your companys work to control the production quality of the bags and check the item precisely when some claimed the refund and repackaging it to other customers. She is in love with them. Yellow Le Raphia 'Le Petit Panier Soli Cuir' Tote, Brown Le Raphia 'Le Bisou Mousqueton' Bag, Off-White Le Raphia 'Le Bisou Gros Grain' Bag, Purple Le Raphia 'Le Bisou Mousqueton' Bag, Black Le Raphia 'Le Petit Bambino' Coin Pouch, Off-White Le Papier 'La Banane Meunier' Pouch, Brown Le Papier 'Le Grand Chiquito' Top Handle Bag, Purple Le Papier 'Le Sac Rond' Top Handle Bag, Brown Le Papier 'Le Chiquito Moyen' Top Handle Bag, Brown Le Papier 'Le Chiquito Long' Clutch, Brown Le Papier 'Le Bambinou' Shoulder Bag. I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. Anyone can write a Trustpilot review. Customer Service; Wish List; Call Us +1 877 678 9627. customercare@net-a-porter.com. Its just that they grew so fast and I think they were taken aback from all the success. Thank you for the fast delivery. I loved the bag, it's great, and super fast delivery, thank you. So thank you Jacquemus!!! 2023 Trustpilot, Inc. All rights reserved. A little bit sad, that you cant reservate an item for a period of time when you adding it on cart, because someone can just be faster then you and get it before you do. Sizing is great, the quality is superb and I will certainly reorder from the website. Avoid. Thank you Jacquemus for delivering a beautiful product and a beautiful ordering experience. Anyone can write a Trustpilot review. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I am in Australia and this is physically impossible. After 60 days, we will attempt to assist with repairs and/or obtaining . And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. It makes sense why someone returned it after removed tag of the item. I ordered the Grand Bambino bag. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. 1. Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. Find out how we combat fake reviews. My order arrived in no time and im super happy! Jacquemus is one of my favorite companies for how chic, effortless, and fun it ismy lifestyle is similar to it!I will continue shopping sspeciallyleather goods, accessorie,s and denimI i would like to try their shirts but wherI I am scared thaI I won't take care of them correctly. Take a brief survey about today's visit . JavaScript seems to be disabled in your browser. Full-time - Part-time - Temporary -Contract. ;). The packaging, payment, etc. Jacquemus Jacquemus is a French brand created by self-taught designer, Simon Porte Jacquemus. The bag is okay but a bit dusty and dirty. I know Jacquemus has had issue with delivering orders in a timely fashion in the past, but this was not my experience at all. Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. Our vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo. Really poor ordering from France to the UK. Verification can help ensure real people write reviews about real companies. Training: 11 weeks, Monday-Friday. The website is very userfriendly, I found everything great. Users can call our helpline number to resolve their crypto related ptoblems quickly. We use dedicated people and clever technology to safeguard our platform. Thank you very much.I especially loved the packaging- as always :). I ordered the Grand Bambino bag. I live in London and need to send back my order but your instructions dont say that a proforma invoice should be attached to the outside of the box. Free shipping on full-price orders over $100 USD and other orders over $300 USD. Call us on 1 877 799 0627 from the United States, or +44 330 022 5701 internationally. So thank you Jacquemus!!! Wonderful treatment,fast shipping,easy tracking and very careful packaging.From my experience I have no objection,I would definitely buy again.They won a spanish client. Shop with us and discover why Mytheresa is your final destination for online shopping for women. Easy to arrange refunds etc. Customer Care; Track an Order; Create a Return; FAQs . We offer free 2 day shipping on all US orders. I loooooooooved the bag its so pretty in real life.Im so lucky that I finely got what I want and I was looking thru your brand online I found some bags In Neiman marcus, but unfortunately they deliver a preorder and I receive it on August!!! Because of this I wouldnt order again.. You can also place your order with our team on the phone. De la navigation simple sur le website, a la qualite du produit en passant par un service client impecableNothing to say but thank you and cheers! Outstanding Customer Service! Fabulous Quality and Design! I cannot track my order and furthermore they delay it more than it should alwayss. Thank you very much.I especially loved the packaging- as always :). Therefore it looks old or used. I am still waiting for the product and I have not received any email when they will send to me . From the package to the product. When I enter on my account, in the status of my orders I can't see which of them have been returned. By the time I got home it wasnt there. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Product well represented in PDP (would be nice to get a closer shot of the material). It is not easy to find what I'm looking for and to sort them by price, etc.. Well I ordered the Le porte trapezu wallet. Quality is great! When it was delivered I wasnt home. NET-A-PORTER Premier For customers based in New York City, and selected areas* of New York and New Jersey, our NETAPORTER Premier team is at your service from the moment an order is placed until it arrives at your door. The packaging, payment, etc. The order arrived on time and every item came very well packed. The website is very userfriendly, I found everything great. I recommend shopping at Jacquemus. I already wrote email to customer care center but hadnt receive reply yet. I would like to say this was my first time buying from Jacquemus and I am blown away with the experience. Ive ordered a top from the site last year and had 0 issues. And of course, the items were beautiful when they arrived. Shop and view the latest Womenswear, Menswear, Shoes and Accessories Collections from the official JACQUEMUS website. 2023 Trustpilot, Inc. All rights reserved. Buy collage-effect dresses and separates online now at NET-A-PORTER. Anyone can write a Trustpilot review. The quality of the print is not acceptable for a t-shirt that retails for 170.Also, the size of the print should be larger on the larger sizes, otherwise it ends up looking way smaller than the Small and Medium sizes.Unfortunately I will return it. When it was delivered I wasnt home. Jacquemus. I ordered the wrong size and had to return the item. Verification can help ensure real people write reviews about real companies. 2023 Trustpilot A/S. When it was delivered I wasnt home. We use dedicated people and clever technology to safeguard our platform. All previous emails sent to you from my private email prior to involving PayPal were ignored. please contact customer service within 60 days of purchase. When I tried to find the support form it appeared, that your site doesn't work properly. Everything was amazing. + Medical, dental and vision benefits; EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland. Companies can ask for reviews via automatic invitations. Will definitely order again! Le service clientle rpond toutes vos questions du lundi au vendredi, de 10h 13h et de 14h 21h, et les samedis de 10h 13h et . For questions, discussions, and news about handbags and the fabulous designers who make them. I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! They where very helpful great experience with them. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. My order arrived in no time and im super happy! Mostly impressed on just how fast it was delivered! They ask you to attach the invoices but forget to tell you that for it to be returned fees need to be paid prior so it can be returned. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. Kendall's Edit; . And then I received my scarf .. wonderful. I love your collections every year. We also ensure all reviews are published without moderation. I was definitely going to get another one as a gift but I wont, the size is very small especially for its price. Do you need help? New arrivals, now dropping five days a week - discover now, Claim your exclusive discount code when you subscribe to our emails. Customer Service Representative REMOTE (US) SERVICE DELIVERY WORK AT HOME (US) FULL TIME SupportNinja is a new kind of BPO. Very helpful customer service. All rights reserved. I also just saw a post on Twitter of Jacquemus himself dancing at a party so Im extra pissed lol. We also ensure all reviews are published without moderation. This is unacceptable. We also ensure all reviews are published without moderation. So thank you Jacquemus!!! I am very happy with my purchase! I know its a very long time.Im so happy with my purchase thru the original website.Best of luck for all the workers in this lovely brand.Thaaaaaank yooooou!Regrets,Shaikha From Qatar. I'm now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. I ordered the wrong size and had to return the item. It was it left to sit in the pouring rain. But obviously they have some customer service issues at the moment. The website is very userfriendly, I found everything great. Anyone can write a Trustpilot review. Simon Porte Jacquemus's proportions are intentionally abnormalone part ruched, another cutaway. I love Jacquemus company with its amazing product. and the service is great and shipping is fast! Privacy Policy designers to increase customer base. Product shipped out in a timely manner and arrived well packaged. Much better of you used dhl not ups. The bag is okay but a bit dusty and dirty. Continuez, vous etes parfait.Tres belle journee. It was left on my porch in the pouring rain for two days. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. Everytime Ive ordered something, it has arrived very quickly despite being told of high demand. They basically lied and said that they tried to call me to let me know the bag was out of stock but I didn't answer. The PRODUCT IS AMAZING! Suggested companies are based on peoples browsing tendencies. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. Hope i could get an answer as soon as possible. At the age of 19, in 2009, he started his own brand after his mother's death and named it . Entry level. Because of this I wouldnt order again.. - 10 Hour availability per week. The return process was perfect and easy! Lists Featuring This Company Shoes Companies It goes against our guidelines to offer incentives for reviews. I love JACQUEMUS! I love that it was delivered to me super fast! Here are 8 tips for writing great reviews. | Read 41-60 Reviews out of 545 Fast delivery, very nicely packed.Amazing product. 2023 Trustpilot A/S. Also the condition of the leather was really bad. Incredible quality, lots of compliments. I could find the contact number only from the cached page found in Google. was ok but the delivery with UPS was HORRIBLE. I love my bag! 1,501 people have already reviewed JACQUEMUS. I am still waiting for the product and I have not received any email when they will send to me . I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. I love your collections every year. Coinbase CCO just revealed the new 24/7 phone support number 818-748-9071 for users in USA and canada. Call Us. All previous emails sent to you from my private email prior to involving PayPal were ignored. Companies can ask for reviews via automatic invitations. Quality is great! Outstanding Customer Service! Beautiful experience! Jacquemus customer service . We use dedicated people and clever technology to safeguard our platform. I am very happy with my purchase! You can also place your order with our team on the phone. Im now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. It was it left to sit in the pouring rain. This is a strict requirement by international couriers like DHL and this extra step is taking me time, as I dont have a printer at home. My experience was amazing! Training hours:8 hour shift btw 8am -6pm in your local time zone, no PTO allowed. I cannot track my order and furthermore they delay it more than it should alwayss. The refund was almost instant, but I originally placed via paypal. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. 1,977 people have already reviewed JACQUEMUS. I loved the bag, it's great, and super fast delivery, thank you. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. I love that it was delivered to me super fast! Everything was amazing. From the package to the product. . Outstanding Customer Service! I shouldnt have to call France. Jacquemus's new take relies a lot on dramanot just of the unmatchable set designbut of volumes and precarious straps and cinching that may not translate as easily into a real life away from the. Thank you note, stickers, and the dust bag were a welcome surprise! FWRD Customer Service.