Most importantly, the interviewer wants to know how you let this person's behavior affect you and your work performance. My experience was great during the interview session. Outgoing individual, with a keen interest in the service sector of the aviation industry, supported by work experience and the willingness to learn. I feel that this particular position would take my career exactly where it should be. Glassdoor users rated their interview experience at. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. After a week, I was called to report to start my duty. The you ill have a hirevue interview. Shared on August 18, 2017 - Customer Service Agent - Jebel Ali Airport There is a three type of english test.spoken,lisnting,writing. Once you have highlighted the bulk of your experience, you can discuss some of your favorite projects or areas of interest. I worked very hard! Ops round was very interesting with lot of questions about GDS, airline codes, capitals etc. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. Positive attitude with a natural ability to provide excellent service in a team environment, and when dealing with people from many cultures. Ask me what a JSON or API is and I will tell you exactly what it is. It was cool working in the airport my great experience as customer service agent with DNATA was over 7 years I really love my job I had gained good experience how to handle passengers and to work with team . Briefly share with the interviewer how you stay up to date on current events related to Dnata. When factoring in bonuses and additional . Asked November 17, 2022 Work on ramp and other assigned duties like ramp coordinating Answered November 17, 2022 Answer See 3 answers How many rounds of interview for customer service agent Asked April 24, 2018 There are 3 rounds of interview. 5 Dnata Customer Service Agent interview questions and 5 interview reviews. Get More Information About Our Dnata Interview Questions. Answered June 25, 2017 - MAINTENANCE TECHNICIAN (Current Employee) - Dubai. enva un correo electrnico a I submitted my application through email. "I handle stress very well, and when you call my references, they will attest to this fact. Perhaps you read infrastructure related magazines, follow particular engineering journals or subscribe to an industry-related blog. I refused to lie, and we stayed late. Lamentamos pelo inconveniente. First, we get everyone off to a common start. I feel that this role with Dnata is a perfect step in my career now, and for the future. This success showed me that I could dedicate myself to my career, and reach the goals that I set for myself. Walk in Interview in Dubai Today & Tomorrow UAE (March 2023), Radisson Blu Careers in Dubai 2023 Job Openings, Dusit Thani Hotels & Resorts Careers in Abu Dhabi 2023, Abu Dhabi Airport Careers (ADAC) Job Opportunities 2023, Emirates Flight Catering Careers in Dubai 2023 EKFC Jobs, Emirates Careers Passenger Medical Response, dnata Jobs 2020 Required CUSTOMER SALES AND SERVICE AGENT. What is the interview process like at Dnata? With that said, I can certainly work in an unpredictable environment from time to time.
To find out more about the cookies we use, see our Privacy Policy. It is okay to brag a little bit when answering this question. Once You Subscribed, Don't Forget To Verify It From Your Email Address. I have learned a great deal from both public and private work. Airport Customer Service Interview. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress. This way, nothing comes back to bite me later on, as the deadline approaches.". para informarnos de que tienes problemas. Dubai
questo messaggio, invia un'email all'indirizzo Skilled in Management, Microsoft Excel, Customer Service, Microsoft Word, and Sales. {%selectedMarker.addressLocality%}
I applied through college or university. I would always choose honesty over lying, any day.". For that reason, I believe that it's the most important factor to consider when building a team, and creating workplace policy.". We do this by creating interview questions that we think you might be asked. 2 + years experience in a Customer Service role. - What is your favorite part about working here? Si continas recibiendo este mensaje, infrmanos del problema One shouldn't go without having a geographical knowledge, GDS Commands and codes of airline, city, currency, and countries locations. Some of my favorite recent projects have included X, Y, and Z. )- Exhale. You should be transparent about your most recent earnings and be prepared to back up any salary requests. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. Free interview details posted anonymously by Dnata interview candidates. Other21 %. Glassdoor users rated their interview experience at. "The greatest accomplishment in my career was graduating University as an honors student while still working full time in a related field. After you pass that portion, you will be asked to remain seated. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The ability to make . I am quite proud of this initiative because it is not only financially responsible but also environmentally friendly. Interview questions and answer examples and any other content may be used else where on the site. If I were to be asked to lie, I absolutely would not do that. Sheikh Zayed Road
It's fast and makes every day different. - What is the company's primary goal for this position in the next 12 months? Dubai
It's great to see their excitement for what's to come, and their passion for the industry. "I feel that it is a vital approach to create alternative scenarios in all situations. - collgues de tout type comme par tout. Be prepared with specific examples from a recent news story or client reviews.
Followed by 2 technical ,1 managerial round. I submitted my application through email. I certainly enjoy the challenge!". United Arab Emirates, Tel:+971 4 3166666
Get started with your Free Employer Profile, Customer Service Representative Interview, The Ultimate Job Interview Preparation Guide. Hours:{%selectedMarker.openingHours%}. This was disgusting behavior from an interviewer to question my integrity. "I am happy to comply with any background check required. Our team started to complete most of the tasks when it came to group projects. If it's something that catches me by surprise, I usually ask for clarification. With that said, I also bring public sector experience from earlier in my career. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals. ", "I have many accomplishments of which I am proud. If hired at Dnata you can be assured that I would exceed your safety expectations. {%selectedMarker.streetAddress%}
PO Box 1515, Philexel Business Park
We do not claim our questions will be asked in any interview you may have. Questions were about math, eye sight, english Grammer and passages but very tricky. Be sure to include capabilities that will potentially benefit this potential new employer. This experience has broadened my exposure a huge range of individuals. Get started with your Free Employer Profile. The topics included energy efficiency and recycling.". The recruitment coordinator immediately called for an initial interview after passing the paper screening. Discuss the importance of safety, and what it means to you. And lastly, do you have internal candidates who are also interviewing for this position?". I am looking for a competitive salary in my next position. Ensure that all the requests and completion remarks are updated accurately in DMIS and that all charge notes are generated and authorised for billing. Rather, I make a simple plan of which tasks are a high priority and which tasks are a lower priority. What is the interview process like at Dnata? dnata Airport Operations
- Is there any reason why you would not hire me? I am happy to comply with any checks that you need to conduct.". The main issue is that despite being a company that works almost exclusively in aviation no flight benefits are offered. Why do you specifically want to work for Dnata? Please fill in the following fields with proper details. I applied online. ", "I find myself getting along with most people at work. We will get enough time to answer the question and no need to be hurry. Common stages of the interview process at Dnata according to 7 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. You cannot change others, but there is always the option to upgrade yourself! Disgusting - accusations of chating an interview which knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. Through Indeed22 %. The you ill have a hirevue interview. The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. We are proud that our reputation attracts talented and motivated people. Being able to problem solve and think outside the box when it comes to changing situations is a valuable skill set. Candidates interviewing for Vice President and Software Engineer rated their interviews as the hardest, whereas interviews for Airport Customer Service and Civil Engineer roles were rated as the easiest. "Even though it can be difficult to hear criticism, I always pause before I respond and take time to think about it first. Glassdoor users rated their interview experience at Dnata as 57.1% positive with a difficulty rating score of 2.43 out of 5 (where 5 is the highest level of difficulty). Customer Service Agent (Current Employee) - Austin, TX - February 4, 2020. Job Location: Dubai, United Arab Emirates. I believe there are always opportunities for leadership - you have to keep your eyes open! I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels. I link the questions down below. Give an example of how you coached a coworker who was having difficulty preparing for a big presentation. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. I couldnt complete the last two. "We recently had a big project within our work center. The interview process at DNATA is long and strenuous as there are many preliminary rounds. I also have strong skills in a variety of Microsoft programs such as PowerPoint and Excel. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail ", "I greatly appreciate constructive feedback. Plan B is always ready to go.". - collgues de tout type comme par tout. The next question was what does API stand for, which I gave the answer. "Workplace health and safety are critical topics to me. In one instance, I had a new coworker who was having some troubles fitting in. If you have an expense account or resource allowance, it is very respectful to the company to be as thoughtful with that allowance as possible. Australia Ground Handling and Cargo Careers Portal, Belgium Ground Handling and Cargo Careers Portal, Netherlands Ground Handling and Cargo Careers Portal, Pakistan Ground Handling and Cargo Careers Portal, Switzerland Ground Handling and Cargo Careers Portal, UK Ground Handling & Cargo Careers Portal, USA Ground Handling, Cargo, and Catering Careers, Modern Slavery Act Transparency Statement. Please enable Cookies and reload the page. Interviews at Dnata Experience Positive 73% Negative 14% Neutral 13% Getting an Interview Applied online 48% In Person 14% Recruiter 10% Difficulty 2.5 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs The interviewer wants to know that you have taken note of the workplace culture at Dnata and how they stand out from their competitors. How do you react? Prepare yourself for your interview at dnata by browsing Interview questions and processes from real candidates. I took her out for lunch and talked to her a bit about the workplace culture and semantics surrounding the various departments. Employee referral22 %.
What stood out to me was the enthusiasm of your team when I first applied here, and also the fact that you recently won the coveted Transportation Leadership Award. Discuss any coursework that you would like to take and be sure to mention any continued education opportunities that you have recently taken if any.
", "I try to leave the small, quick tasks for last. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. 1.Technical 2 technical 3 managerial 3 round of interview. Proficiency in spoken and written English. At this moment, if I could choose any course to take, I would pick XYZ. If you continue to see this Give the interviewer a brief overview of the apps you have experience using and assure them that you can learn their internal system, should it be new to you. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. dnata Ratings 2.7 Average rating of 235 reviews on Indeed Headquarters dnata Switzerland AG Postfach CH-8058 Zurich-Airport, Employees 1,001 to 5,000 Revenue More than $10B (USD) Industry Transport and Freight Website dnata company website Popular jobs at dnata Salary Satisfaction 42% Of the employees are satisfied about their pay Think about what bothered you about this person and how you were affected by their behavior. A potential employer will often base their offer on your current salary. Are there any courses you would recommend I take to round out my experience? My criminal record is clean as is my drivers' abstract. Philippines, {%selectedMarker.primaryContact%}
We seek the highest quality of customer service for you, at every stage of the dnata experience, regardless of your goal, destination, or needs. Day went from 9am till 3pm, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job.