We wouldn't budge. He swore up and down that the time of year didn't matter when booking and it didn't effect the number of points required. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. At RCI, we understand that no matter how busy life gets, you look forward to the time that you set aside each year to travel to your favorite destination or a brand new one! So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? Desired outcome: Just went through a similar situation as you. legally cancel the contract. Thank you! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 13 According to law enforcement officials, oftentimes the promised discount and savings never materialize: The promoters provide prices that are no better than travelers can buy openly, through a wide range of discount sources, and the promised dream vacations never seem to become available. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. Perhaps, the finest resort community along the Atlantic Coastline. He quickly started to get upset with us, making smart comments to us too (like other people on this thread). The Palmera membership also included a Quest So he starts to get rude and tells us "so you like wasting all of your money" and stuff like that. Copyright 2020 Business Consumer Alliance All Rights Reserved. I've had my bank account since 1975 and want to keep it. He seemed very nice and personable at first. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. They promised it would be sold in 3. Lets say you take a week-long vacation every year somewhere new. It's hard to believe Coral Resorts/Palmera Vacation Club is still able to pull off this scam on Hilton Head Island. Already have an account? Interested in Palmera Vacation Club? We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. One of the worst decisions of our life. The City of Charleston's attorney says during the past several years they received complaints about Vacation Inspirations and Wholesale Escapes. It's clear there is no intention of honoring that. Time share oversere haven't got anywhere yet.
Recent Reviews Learn how the rating is calculated 1 complaint. Creating memorable vacations for our members. Extra VacationsSM getaways prices are based on a seven-night stay. Rather than use USPS I decided maybe it was better to FedEx the letter and require a signature. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. After the tour, we had to go back to the office and he kept trying to convince us. Write reviews, ask and respond to questions,
You must log in or register to reply here. Palmera Vacation Club has been in contact with Ms. ***** File No. They responded recently they dont purchase timeshares. We were told that we could go anywhere in the world for a week for about 179$ (the 4000point option) ..we were like "this is a great deal" We asked many questions about all the other fees and he would not answer us straight. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. We will keep trying to contact them--one day they may actually answer--All I wonder is--if this is an above board company, why do they not take care of their clients concerns and simply return calls and settle differences? true. BBB reports on known marketplace practices. One thing for sure you make your payments on time they don't report to the credit Bureau but get behind and they turn you over to collection agency; COVID 19 or not they don't care. When you compare the average cost of a timeshare with 60+ years of vacations, the savings are clear. Start a new search, then select a related item from the autosuggest. Learn More. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. VSI the company that supposedly sells your previous timeshare is also irreputable. According to ARDA, the American Resort Development Association, the average cost of a timeshare in 2019 is $21,445. As he went on he began disclosing the annual fee (about 800$).then disclosed that it was a $30,000 Deed of Trust.then the 17% interest. It has been over 9 months. I called in late November and was told that my dates were not open to call again in January. The latest review amount billed was posted on Feb 28, 2023. Verified customer. RCI, LLC. How BBB Processes Complaints and Reviews, BBB Serving Northeast Florida & The Southeast Atlantic. Nothing has been done and calling makes it clear no one cares. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). He didn't listen to anything we said at all. How much do you spend normally on your hotel? The first thing you should do before searching for rental homes is decide on an ideal budget. If we can verify it in our system, an email will be sent to you with your password. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. He disappeared for a few minutes and brought us back a paper with a "special discount" that was $17,999 for that same package. How do they get away with this? A timeshare is also a guarantee to vacation every year, and you pay up-front for a lifetime of travel. Regards, Often, you can answer the scam-or-not question before you even see the details of a club promotion. Time Shares. I am still suffering with cancer issues and cannot pay my medical bills. Proudly SupportsTimeshare.com. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. Alternatively, you may use, http://www.tripadvisor.com/help/how_to_edit_your_posts. We bought 3,000 points for around $13K. Palmera you have take advantage of to many families and it is time for answers. Offer void where prohibited by law. Timeshares are meant to be a lifelong product, even to pass down to your children or grandchildren. We tried to fight it at that time, but we had signed a contractual agreement. First off, I want to say that the people from Palmera are so hard to get ahold of. We were lucky and did not fall for their lies (in 2011). World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". Can any body help me? 2023 RCI, LLC. There are no exact matches available. Your contribution should be yours. He also kept trying to convince us to buy a package that we couldn't afford and rent our time to people. If you didnt knowingly sign up for a sweepstakes run by some outfit that had terms and conditions you agreed to, any out-of-the-blue winner notification is almost surely a scam. I have tried multiple times and never receive a response from the request. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. They lied about what the points would get us. Sounds like your bases are covered. incorrect. The only outcome youve been selected for is a fleecing. Palmera Vacation Club has an average consumer rating of 1 stars from 13 reviews. Taxes, additional fees, and charges may apply. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. I paid over $4,000 to get rid of my Bluegreen ownership, See All Timeshares / Vacation Rentals Conversations. In Share your photos and videos with others to prove the truth of your words. He purchased from previous individual owner 10 years ago. We were told they no longer sell that Submit a complaint and get your issue resolved. Now, they have changed the rules, once again, to only allowing "members only" 3 smart stays a year. Palmera Vacation Club is dedicated to putting our unsurpassed experience in one of the worlds most influential and desirable destinations at the service of our members. NEARBY AMENITIES. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. Our ETA was just after 5, so I wanted to call in. Of course I didn't tell him anything, just told him that it is my right to cancel based on the agreement. When I called the number on the email, it took me to an automated service. *The $199USD exchange fee offer and $209USD Extra VacationsSM getaways must be booked by 2/28/23 for travel through 12/31/23 and applies to All-Inclusive vacations only. Contact them directly! The timeshare resale industry began to assist owners in need of getting out of their timeshares, and it was unregulated. After all, it's not their money but yours. Read your contract for rescission and follow those directions exactly as stated. After I selected the # from the automated message, the phone just rang and rang and eventually the call would drop. Barcelo bought out Occidental right . The Mitchells say Vacation Inspirations offered them free carriage rides and a gift certificate for dinner if they listened to a travel presentation. All rights reserved. Just hold your ground when dealing with these "salesmen" If you feel uneasy about the answers you're getting (or not getting) don't buy into it. Read Also: Sailboat Vacations In The Caribbean. Villagroup time share resorts count with different recreational spots like pools, tennis courts, gym, spa & nearby golf course for you to enjoy and experience a relaxing vacation in a place where you can find from villas to condos, suites and penthouses, all for public in general there is no only members area. With a timeshare resort, units normally have private bedrooms, spacious living rooms, and a fully-equipped kitchen. Although no approach is foolproof, you can usually find out what you need by asking and fact-checking a few specific questions. Scam Clue 4: A promotion demanding that you act now or lose the deal. World renowned for it's golf and tennis, Hilton Head also offers a variety of water sports, miles of bike . Like a free stay and Hilton money? Contributions should be appropriate for a global audience. I have tried multiple times and never receive a response from the request. I happened to read your post at dinner the very night we bought, and that prompted me to dig a bit further. The Club Travel Honest Review [THIS WILL SHOCK YOU], Las Palmeras by Hilton Grand Vacations Room Tour, Best Places To Invest In Vacation Rental Property, 85% of timeshare owners love their brand or resort, Disney Vacation Club Rentals Grand Californian, average cost of a timeshare in 2019 is $21,445, Holiday Inn Club Vacations Williamsburg Resort, Wheelchair Accessible Vacation Rentals With Roll In Shower. He then asked us why we wanted to cancel, and we wanted to be honest so we said that a few simple internet searches revealed a lot of negative publicity about this "company", so we decided it was best if we cancelled. Palmera Vacation Club headquarters 33 Office Park Road, Suite 219 South Carolina, Hilton Head Island 29928 United States Palmera Vacation Club phone number +1 888 887 2563 0 0 What is Palmera Vacation Club's email addresses? Also, remember that when first moving in, you will need to account for at least a deposit and first months rent. We were blatantly lied to about our purchase. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. All my nightmarish thoughts include PCV charging my card for membership fees, this loan payment, etc. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. They think all they have to do is change their name or change management companies and people won't find out. Discuss the issues you have had with Palmera Vacation Club and work with their customer service team to find a resolution. we are convinced we made a BIG mistake and composed a letter to cancel the contract. Definitely an extremely shady "company" with very poor business practices, and I'm glad we saw your post. Palmera Vacation Club contacts (added by reviewer) Phone number +1 888 887 2563 Address 33 Office Park Road, Suite 219, South Carolina United States Website palmeravacationclub.com Category Timeshares & Vacation Clubs View full information Most discussed complaints timeshare fraud 2 (opinions to this review) Palmera Vacation Club alternatives This is the version of our website addressed to speakers of English in the United States. Scam Clue 5: A promotion that poses as an investment. We attended the 90 min presentation this past weekend in Hilton Head Island. One thing I have now witnesses and everything was recorded just last year before COVID 19. The club promoter is making a profit somewhere along the process. 213. Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. I was in Hilton Head last Christmas trying to relax and recover from cancer surgery. We know of no licensing or registration requirement for companies engaged in this company's stated type of business. Receive 15% off your exchange fee on select locations like Shenandoah Valley, Phoenix and Sedona! File a complaint. Then he would come up with all kinds of different numbers in a piece of paper.back and forth , back and forth. At that point we were no longer interested and made it known to him.