Com his name is Robert Slattery from Metals.com chase.com and he lives now in Seattle Washington and now he owns a real estate company first thing he said that they were huge supporters of Sean Hannity and . Product was damaged in shipment #26919. And they will provide an estimated delivery date for each item in your luggage. Check this: they hide your online searches, which means you will get only organic search results, without tracking and follow-up ads. There was an initial shipping delay, but an email garnered a very quick response and a more than reasonable explanation, and customer service made sure the item was then shipped immediately and also offered a significant discount on a future item. Ill never buy from them again! They have not responded to my emails or the messages sent using their online Contact Us option. I am going on three weeks since I ordered my product and still no delivery. This is a just silly. We did order a surprise box and it looked like a truck ran over it during the shipping process. It looks just as expected, came on time with everything in good order. Lightweight polymey. I tried calling them at the listed company number over *********************************************************** the line is busy. Kicking myself nowwww!! Great communicators as the item was being made then shipped. Got this for some contrast to all the dark wood and steel. I tried emailing and calling, no response to my email and their phone line is just a message machine. (Glacier National Park, model). Ordered 3 pieces from them. Your Name ( required) Your Email ( required) Your Message ( required) Drag & Drop your files or Browse. If we accidentally misspell a name or word you provided correctly then we will replace your item ASAP at no additional charge. On holidays, the Discount Code is normally different from the regular promotion, and it can be heavily discounted. Fade-resistant and rust-free, this piece is ready to go for both indoor and outdoor use and will stand up to rain, sunshine, and other elements. Lately, many of you have asked us how to remove personal info from the Internet - and today we have good news. Misha could not have been more helpful. We contacted customer service and she was very helpful - made some suggestions how to fix it and it looks perfect now. Make an appointment with a courier in advance to pack the goods and return them back together. Find out how we combat fake reviews. It may need some improvements. Of the 12, one came in broken. It was packaged well, but still got slightly bent at one end during the shipment. Love the product and it is exactly what is promised on the companies website page. Its much lighter in weight than expected which is a good thing. Just Perfect! Zion Mountain Range View - Metal Wall Art. They havent shipped the missing item yet. They are light and airy and make a good focal point in my boho styled home. I own a campground and ordered 12 pieces for decoration in cabins. You can get the dealHERE or by clicking below: The second most powerful tool you should consider trying is a browser extension called Guardio. We use dedicated people and clever technology to safeguard our platform. Items arrived 14 days after their original "delivery date" and one of the items was missing. packing it came in was very secure too for a big piece. How did that happen? My husband and I love it! I was offered a refund, did not receive that. very cute and easy to hang- I wish I would have order it bigger but thats my fault.packaged well -fast deliverythanks, Love it! We wanted to get something different yet clean and contemporary for our living room and this fit the bill perfectly. Great communication - will be using them again soon! It came packaged well. Customers can definitely save lots of money with the help of Usa.coupert.com! This is my unboxing of Mount Hood Wall decor by MetalPlex #mounthood #metalplex #unboxingOh and I also have a PO Box so if you'd like to send me something he. Horrible customer service & mediocre products. Matt was great with getting my questions answered. I love the look of the product, but the packaging and handling was not very good at all. We love how it turned out. It was bent. Beautiful picture of wolf. But when I contacted customer support they responded quickly and reassured me it was on its was. Our original piece from the company was broken in transit, and Matt generously made us a new one and sent it free of cost. Items Per Page. Just send us a message in the form below with any questions you may have. I chose the mountains to remind me of my recent trip to the Grand Tetons and Glacier National Park. Their brokerage is called Summit, so this was perfect! Item shipped on time and arrived in good condition. Shella accepts the following payment methods: Items returned within 14 days of their original shipment date in same as new condition will be I made a mistake in the size I wanted in the order and realized it a couple of days later. We are a wall decor manufacturer based in Austin, Texas. While this room is not even trimmed yet, I knew just where this Moose belonged. by Metalplex. Your experience matters. Perfect. It looks like metal when you look at it up on the wall. ASK A QUESTION. Call again, takes 5 calls over 2 days to get in touch with someone. Very nice. I am very satisfied all around with the item and the service. Thanks MetalPlex! I had to bend the two corners back into shape. Join the 93 people who've already contributed. We absolutely love it. Does MetalPlex provide gift cards? it will be perfect! Being an organized person, I placed an order for over $200.00 on October 9th for a milestone birthday for someone special, expecting it . I left a message and took pictures to show them what occurred. I just moved into this duplex and the delivery company's were having trouble tell which side was mine. Disappointing for the price paid. It is pretty much (2) metal with semi-soft material in between that makes it more thick. I was upset when it arrived, it was bent from shipping. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Light weight, easy to put up & the perfect size. The LED's are battery powered (no cords) and come with a remote control to change the color or apply effects such as strobe or color fade. When I first saw the MetalPlex art, I was very intrigued and thought, "What a Unique Gift". The Coupon of MetalPlex can save you money when buying Cellphones. It is awaiting carrier pickup since 2-07I cannot give more stars for something I have not received. I have pics of all the aluminum I removed, but I'm not sure if this review will let me upload them. Incognis results were verified by our team and are trustworthy. . All of the company's metal prints are handmade in the Orange County of the California. Buy METALPLEX Mountain Range Reflection - Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Wall Decoration Piece - Hanging Wall Art for Living Room, Bedroom (Silver, 40in x 11in): Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases I have emailed and called for the last 3 weeks and gotten no response whatsoever.Customer service at Metal Plex isn't bad; it DOESN'T EXIST!!! Name Address Sign turned out just as I had desired! Fund open source developers The ReadME Project. Can't wait to see it hung!! The pieces are scratched up. Arrived Damaged and VERY cheap material. Item will need bending back to get flat. Other newsletters like the information of Coupon and hot items will also be sent to you by email. Items arrived 14 days after their original "delivery date" and one of the items was missing. Beautifully crafted! They will make accurate delivery based on your shipping options, shipping address and shipping source. It is beautiful, my husband and I both cried when we took it out of the box , we lost our Baby , and the picture is so beautiful and life like , its like he is smiling at us ! However, the moon tips arrived with metal spurs that I had to remove but it was easy. Magnet's won't work on Aluminum. Thank you! A few days later I received an email from a "********" and was told I would receive a tracking number. If you are looking for a different size or color please don't hesitate to contact us. Took a few days to ship out but worth the weight. Metalplex was super responsive to questions and created a great custom sign for me. The shipping is slow but worth the wait! Thank you! Product is very poor quality. I got the greyr and it looks so good compared to my black desk top! I used 2 heavy duty velcro command hooks to hang it on our aluminum siding and have had zero issues with it staying put through some warm weather, a wind storm and snow! Satisfaction Guaranteed or Your Money Back: MetalPlex is committed to the highest level of quality and excellence, and we stand behind every product that we make.We know you're going to love your purchase but if you're not completely thrilled for any reason (or even no reason at all), simply contact us within 30 days of receiving your order and we'll happily resolve the matter or issue. Black. I wish I had read the reviews before ordering. See if the website is legit with our validator: Here are the best ways to spot a scam this year. I was worried because it took awhile to come and I had read some bad reviews. We bought 2 of these for our duplex trailside ski chalets in Michigan. Fade-resistant and rust-free, this piece is ready to go for both indoor and outdoor use and will stand up to rain, sunshine, and other elements. ', I was shopping for house numbers for weeks when I stumbled across these. How safe and trustworthy is it? It has not yet been shipped per the tracking information. Please send us a message to request your custom order. Shipping label was created on 10/10, but apparently they had to move from ** to ** so they didn't end up . We includeindustrial strength 3M double sided tape which works great to seamlessly mount onto any wall surface. Already recommended to company to several friends. I will never buy from them again. I will add a photo as soon as she is able to send. Thanks! Exactly as pictured! I have emailed and called for the last 3 weeks and gotten no response whatsoever.Customer service at Metal Plex isn't bad; it DOESN'T EXIST!!! They look great and were easy to install. Exactly what we needed and wanted. But I know their products are light weight so I went for it. Shasta. Love MetalPlex Customer Service too!! Thank you! To register for a PayPal account, visit the website. Took a few days to ship out but worth the weight. The customer service was outstanding.. very good communication. -Submitted various custom product designs and listings using Carbide Create to produce unique wall . Quick delivery and on the wall! We contacted customer service and she was very helpful - made some suggestions how to fix it and it looks perfect now. In between the twometal cut-outs,weuse wireless LED strip lighting. Got this for the break room at our office and canntot wait to put it up! You can use the exclusive Discount Code and promotions on your birthday. Looks and works great, easy to hang, very happy , thanks again. My son loved it. | Read 41-60 Reviews out of 91 Find the registry entry at metal-plex.com and then join them to be a member. I love these and they were so easy to hang. Thanks. Awesome product. Overall, Im extremely satisfied and would purchase again! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. For the Scam Detector readers, Guardio offers a 20% discount - get yours now HERE or by clicking below: Watch the video below to see 5 ways to easily identify a suspicious website: For more information on fraud prevention, you can check out the following educational articles: If You Are a Victim of Crypto Fraud Click Here. My address sign came so much better than I expected. I was very pleased with my first four orders over the last 2 1/2 years. Customer service was excellent too. Mountains Metal Wall Art is a truly stunning piece that looks fantastic in any room! Perfect for our cabin, We are very happy.Thank You!Bryant. Thanks. Like the brushed silver. Got it for my brother in the army do he would have a little piece of home. Mountains Metal Wall Art is a truly stunning piece that looks fantastic in any room! I can say that this company responded quickly to my MANY inquiries about non-delivery. Click below. Would definitely recommend!! It's perfect size for what I'm wanting the wall to look like. On the first piece that we received - there were issues, and though it took several tries before we received one not damaged. Call again, takes 5 calls over 2 days to get in touch with someone. It's perfect size for what I'm wanting the wall to look like. Just give me my money back. Highly recommend this company! As a matter of policy, BBB does not endorse any product, service or business. Find out how we combat fake reviews. Awesome customer service too :-). An amazing work of art that I'm super pleased with. Customer service is also great. Of the 12, one came in broken. You can track your order from the USPS official website. On the first piece that we received - there were issues, and though it took several tries before we received one not damaged. I wanted it to be a gift. We have received it and we will be replying to you as soon as we can. Told us they would have the missing item shipped out asap. We know youre going to love your purchase but if youre not completely thrilled for any reason (or even no reason at all), simply contact us within 30 days of receiving your order and well happily resolve the matter or issue. If you are looking for a different size or color please don't hesitate to contact us. Free shipping. They need to really step up their customer service. What can be done ?? Incredible. Gave it to myself for my birthday - just the kind of piece Ive been looking for to mountain above our TV. Need to talk to a representative? Only if you are a member of MetalPlex and login, you can have access to free shipping. Custom design team was super easy to communicate with to get a custom sign made. Obviously the pointy metal edges were going to break through the bubble wrap and get damaged. Items arrived as described. on Facebook, Share If I could give 6 stars, I would. Last but not least, Surfshark offers 76% off + two months free to the Scam Detector readers. If you have placed an order within the last ***** days and have not received it, just know that your order is processed and is taking more time in transit than usual. 1. I ordered as a gift.. we think it is beautiful! Dawn B. We did order a surprise box and it looked like a truck ran over it during the shipping process. Then sell them to third parties, such as insurance companies, banks and other marketing agencies. We absolutely love our metal-plex bulldog head! The pins hide themselves well. Second one arrived in perfect condition! Our recently purchased facility for sales, design, and manufacturing is 600 square feet and located in Hamala. It took me a while to actually order it, but they were always quick to respond and help when I asked. gonna be great reminder of home, Fits my space perfectly took me forever to figure out what size to order but I am glad I finally pulled the trigger. It is good quality and looks exactly like the picture. So far they have not replaced it either. eligible for a full refund or store credit. Takes many weeks to ship with no customer service help when requested. Love this slate grey color. A. luminum composite panel is comprised of two sheets of aluminum (metal) sandwiched to a reinforcedsynthetic core. Metalplex Pvt. I left a message and took pictures to show them what occurred. . I had some difficulties with the shipping, no fault of the owner, and the shop was responsive and very helpful. Looks just like the mountains view from our deck. Very pleased and will shop here again. Got the medium size for over my desk at work and love it!!! It took a very long time to receive our E,. I fell for it hook, line and sinker! Quality is terrific. We also ensure all reviews are published without moderation. - Black / 12 The quality is great and I love the sign. Feb 16th Their reply from my first complaint Thank you for your message. I have another coming tomorrow. Arrived Damaged and VERY cheap material. Should you require information or help, please contact us by email or by phone and we will be happy to assist you. After waiting 7 business days I emailed the company based off my confirmation email that the label had been created and the package would be delivered by September 10th.On the 12th I recieved a generated email from "Misha" saying "sorry for the confusion and that it was being cut still. We will definitely make more purchases in the future. There is no customer service phone number on their website. Thank you!! I asked for a few mock ups of the text I wanted and they were always willing to help me find achieve what I envisioned. Valid. Good size. Stay away from these people. My husband accentuated it by framing it in to match our house siding and trim. Return the items in a negotiated shipping way and pay for the shipping temporarily. FREE SHIPPING IN KUALA TERENGGANU +6012-9982552. 3 Piece Geometric Mountains Wall Dcor Set. It took us such a long time to decide what to put above our TV & these were perfect. I've had it a couple weeks, but waited to get Christmas stuff off the wall. Had some leftover cut fragments I had to remove but nothing major. Very pleased with how it turned out! Super fast service too! . It was totally protected by the packaging. Our metal piece was wrapped in bubble wrap only and put in a box (not tightly - it could move around in shipping). Its perfect for the small space above our door. 2 weeks go by, no communication, no tracking number. US. They are based on the quality of the customer service in its Wall Arts field, public feedback, complaints on social media, the . Valid. It goes against our guidelines to offer incentives for reviews. It's already been shipped and I can't wait till it arrives! Phone Number +39 0824 350111. Size. The order took a much longer time to arrive than what the order e-mail lead me to believe when they said my order was on the way. If you feel the information listed on this page was useful, please share it on social media. Customer service was awesome and took care of the order until we were happy. It now makes sense that they block all customers with verified purchases so they can't contact them or leave negative feedback/reviews on ********. 2 weeks go by, no communication, no tracking number. Be the first to know about our best deals! But both of these things are so easy to fix - I hope MetalPlex actually takes the time to do so because the final products are really cool looking. Love this sign! Need to figure out how to attach to wall to secure it. 2023 Trustpilot A/S. Additionally, most stores will supply a phone number that you can phone for customer service inquiries. I was happy to give it as a gift thou it did take a long time to receive! We love it! They have an award-winning VPN service, protecting your privacy, securing your identity, and preventing third parties from tracking your device. As of Feb 16th, I had no response from MetalPlex about my ordered. For the money I spent it would seem that the company could get the orders straight and send the one that the customer actually ordered. Put it between cardboard pieces and tape it well so it can't come out. Custom order I am very happy with. The communication about the process and shipping was excellent. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Very nice quality and they even sent me a name card! I ended up having to file a dispute with my credit card company. BBB Business Profiles are subject to change at any time. Misha could not have been more helpful. Got this today and put it up in just a few min. Upon reviving this item we were missing the letter E, I emailed the company and was given a response within minutes and the missing E arrived at my door in a couple of days. Was worried about hanging it but should be pretty easy and stable. It looks like a wall decal it's so thin! All of our designs are handmade and customized in Austin, Texas. The art came with pins for hanging, but I discovered they wouldn't penetrate the wall without bending. Their website states that orders will be shipped within 5-7 business days of receipt. The quality is awesome but they sent me the wrong address. Five insightful ideas for, Lets take a look at how to tell if an online transaction is safe and, Geek Squad Scam: How It Works One resurfaced scam that has been making the rounds, With the increase in online scams, it's becoming more and more important to know how, Travel scams are rampant these days. Reach out to MetalPlex directly regarding career opportunities. So to summarize a long process, they couldn't deliver on-time and the item I paid $254 was very cheap and not worth half of that price. We have a new review. Loved the mountain art from MetalPlex. You can also find useful discounts and more other newsletters in your inbox. MetalPlex mainly provides electronic gift cards ranging from $10 to the $100. we went with the larger size and it is easily visible from the street. Nice and light. Do not purchase from here. We LOVE our new mountain art piece. Mountains - Metal Wall Art The total will be charged to your card when the order is shipped. Crafted from 100% recycled premium aluminum composite panels that are 3mm thick. No refund offered. We didnt want to drill so we removed included screws and used construction adhesive to mount on concrete wall. It's so beautiful! thank you! See Terms of Use. They then provided me with a *** tracking number that only stated that "Label Created". When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Arrived just as expected, perhaps better :) and very speedy shipping. These guys are hacks. It automatically blocks 100x more harmful websites than competitors and 10x more malicious downloads than any other security tool. Looks great, only problem is that I ordered Zion Mt range and received the Redwoods. This monogram address plaque is a great housewarming gift, wedding gift, newly wed gift or just a great way to make your house even more of a home! Join MetalPlex and be a member here, and you can surely receive good Discount Code for your first purchase. It looks like a wall decal it's so thin! No communication, no tracking updates. I wish I had read this before I placed my order. Exactly what we wanted. I ordered on 9/25 from the company a mountain range of ********. If you are metal-plex.coms owner and not happy with the 75.60 rating, remember that your website is your online business card. Metalplex is an office furniture developer and manufacturer company. Buyer to pay return shipping. The customer will be automatically refunded through the original payment method. I wish I would have looked at reviews beforehand. It came with a plate with my name on it in the same weird metal foam sandwich. Joseph Carbonaro. Exactly as pictured. Verizon Fios: 1.800.VERIZON, and Verizon Prepaid: 1.888.294.6804 Crafted from 100% recycled premium aluminum composite panels that are 3mm thick. Out of Stock. The other handling issue is that they did not remove the burrs from the edges of the metal cutting. If you want to return the product, you must process it within 30 days from the date of receipt of the package. They are all beautiful. FINALLY we went to the kiosk mailbox as a last resort thinking the package was too large for itand there it was smashed into the large bin. Ive been a steel fabricator for 40 years and what we received looks like crap. If you have any questions about your purchase or any other product for sale, our customer service representatives are available to help. Please continue to check your tracking number for updates. Looks great and was easy to mount on the wall. Thank you!!! Glad I got the largest mountains too! I am going on three weeks since I ordered my product and still no delivery. Thank you for the personalized name tag! Personalized metal address sign! Don't waste the time! I received it today, 10/27, finally and it's broken. Claim your profile to access Trustpilots free business tools and connect with customers. Shipping label was created on 10/10, but apparently they had to move from ** to ** so they didn't end up actually shipping it. Mt Hood in Oregon is sentimental to my bf and I wanted to get him a piece of art of that mountain and I couldn't find anything that I liked anywhere. Today is Feb 23 ~ *** statement still read the same.Metal-Plex does not offer a phone number for customer service Only way to contact them is through E-mail. Same as everyone. enquires@senghuat.com.my: 86-A,B & C, Jalan Masjid Abidin, 20100 Kuala Terengganu, Terengganu. It's only $6.49/month but it's worth every penny. They are all beautiful. Search for answers on our support pages and within our knowledge base. It took about a month to get to us, but that was during the crazy-slow shipping that we all experienced in March 2020. They are based on the quality of the customer service in its Wall Arts field, public feedback, complaints on social media, the technology used for the website, and domain name authority. Do not purchase from here. Was worried about the size but it is perfect for over the couch. Wonderful customer service. The customer will be automatically refunded through the original payment method. Ok. Log in. Perfect center piece for our fireplace. 0. original purchase is non-refundable. He loved it. I placed an order on December 7th and as of February 13th, I have been told that my product will ship out four separate times and still have not received my order. It looks beautiful above my coat rack. We know youre going to love your purchase but if youre not completely thrilled for any reason (or even no reason at all), simply contact us within 30 days of receiving your order and well happily resolve the matter or issue. Escalation to live agent support is available to customers with an active Arlo service plan or trial. Even more beautiful than I expected and the size is just right. We use express shipping which typically takes 2-3 days once shipped. This monogram address plaque is a great housewarming gift, wedding gift, or just a great way to make your house even more of a home! Other powerful elements include, but are not limited to, Alexa rank, IP address, SSL certificate, and presence on fraud forums and bulletins. Beautifully crafted! This item is beautiful. Thank you for your understanding. Disappointing for the price paid. Hand Crafted Metal Wall Arts in SoCal The ultimate durability + aesthetic Eco-friendly. You can message Metalplex directly on their social channels. It is light weight and easy to hang. Obviously a scam. I received an email response that they didn't send me a tracking number earlier as they didn't have my email address. The first one arrived damaged. The first one arrived with a small cut in it. Great company to do business with. verylight weight. We use dedicated people and clever technology to safeguard our platform. Still waiting ******************************************************************* business. The metal art looks exactly like it does online. The whole process of purchasing and delivery was great! Brand: Metalplex. -****. I love my item I purchased, I have purchased things before that Ive seen on social media and was not pleased but I must say that I am very satisfied with my purchase. In order to cover their delay mistake. I have purchased numerous pieces from this artist and love them all. We also have the salmon. Highly recommend!! Prompt and reliable customer service; Strong marketing network; Financial Stability; No . Big or small, we will work with you every step of the way to bring your idea to life. Common. GitHub community articles Repositories; Topics . This was exactly what I needed in my room to hang over my bed. Still waiting. We LOVE our new mountain art piece. This is the 16 size, with the initial P and 2 house numbers (for those that may not be able to see the picture). Items arrived 14 days after their original "delivery date" and one of the items was missing.