Business growth needs a rock-solid infrastructure. Rest assured that your call is really important . Be confident about transforming your business. Glasgow, Scotlandbtbusiness.custhelp.com/app/homeJoined February 2009 5,644Following 13.5KFollowers Tweets Tweets & replies Media Likes BT Business Care's Tweets BT Business Care @btbusinesscare 4h Sometimes we can identify and fix a fault at the same time. If your requirement is for IT hardware, software and solutions and you don't have a usual IT Specialist, or you don't know their contact details, then please email sales@businessdirect.bt.com. With an ultra-low latency network, theres no delay when it comes to voice traffic, and we use Quality of Service prioritisation to offer business-grade calls with no delays or dropouts. T&Cs apply. Cyber-attacks are on the rise, and you cant afford to be complacent when it comes to internet security. We're sorry but you need to use a different order tracker for that reference. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. BT business solutions Work faster, smarter, safer, and stay connected with your world. Fix Problems and faults Contact Chat, phone, or email Contact us about. Monday - Friday. BT Business App Save time, manage your account, and check your services at your fingertips BTnet is an internet connection dedicated to your business, so you dont need to fight for bandwidth with anyone else. Weve broken down each way you can contact BT so you can choose the best option for you. Contact BT for help and support with your BT broadband, TV, home phone or mobile. Subject to credit check, business registration and a 5-year minimum term. Choose from a circuit of 100Mbps, 1Gbps or 10Gbps, and speeds from 10Mbps to 10Gbps. Work faster, smarter, safer, and stay connected with your world. BT.com Business My Account Log in Username / Email Password Forgotten login details Not registered? By continuing to browse, you accept the use of cookies. If you need to write to us, please check the back of your bill for the right address to use. You can escalate your complaint to the Ombudsman provided you have met at least one of the following criteria: You escalate your BT complaint to the Ombudsman in the following ways: If youre a BT Business customer, there are different BT phone numbers for business customers. If you have a complaint about BT, there are several ways in which you can make a BT complaint. Enjoy a reliable, fast and consistent connection on your cloud applications including Microsoft, Apple, Google and Amazon when you use a BTnet Leased Line. From a higher volume of video calls than ever before, to cloud-based applications that need a solid line, the way we work has changed in the new hybrid world. However, a well-designed system should route a customer to the right person. Prices ex VAT. If you need help quickly, use the other contact options. Make sure you're always connected with mobile, broadband, phone systems and more. Necessary to provide basic functions of the website such as page navigation. Every single time. By phone 0800 800154. In some cases, BT might need a little time to investigate your complaint and find the best course of action. Representative Office. Its not just quicker to view bills and track orders, you can even test the speed of your broadband. Contact BT Business. Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. the new account(s) in My Permissions.Go to My permissions. You can do lots of things without picking up the phone. From high-definition Teams and Zoom meetings with colleagues to crucial customer support, never miss an important call or conversation again. If you're not happy with how your complaint has been dealt with, our guide will tell you what to do. This will involve a complete review of your complaint to make sure nothing has been missed. The BT Business live chat is available Monday to Friday from 8am to 6pm and you can access it by following these simple steps: If BT live chat is available for your enquiry, you will see a button marked Chat now. Download our Service Level Agreement to find out more. We have a range of ways to get in touch for new and existing customers. If you're on your computer, you can download WhatsApp for Desktop. You'll get a PDF file to keep and print out. Weve even listed the BT opening hours so you dont make a phone call for nothing. Logging in to report a fault helps us identify you and your services, and increases your security, By reporting a fault online you can run some checks without answering additional security questions, When you report a fault online, we can share details that were required to hide if you dont log in, Reporting a fault online makes fixes faster, as you wont need to tell us anything we already know, View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. The BT Broadband forum is filled with useful information and questions asked by other customers. Your fault reference number will look like one of these: Starts with VOL followed by three numbers, a dash and eleven numbers, Starts with one number followed by a dash and nine numbers. Help with BT Business services including broadband, phone lines, systems, mobile, hosting, email, and billing. Search The Phone Book from BT to find contact details of businesses across the UK. If you've got a BT TV or BT Sport subscription, you will need to speak to the BT TV and Sport specialists with your enquiry. That means there are no busy periods or dips in data service to worry about. Offer ends 5 March 2023. Box 730, Warrington, WA4 6WU, In the drop-down menu, choose Contact BT Business, Then choose the product you want to talk about. Got up to 250 employees? Your order number will look like one of these. Its quick, easy and available 24/7. Website. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. It's a little bit too early to track your order yet. Tl: 0800 9177550 https://www.bt.com/media-enquiries Address 1 Braham Street London E1 8EE Customers If you are a customer, please call our customer service number Tl: 0800 800 150 Share this release BT Group to combine Enterprise and Global units to create BT Business Subscribe to news All prices exclude 20% VAT. BT Business App Save time, manage your account, and check your services at your fingertips WhatsApp us, The quickest and easiest way to contact us. You can contact BT Broadband customer service via several channels, and it all comes down to the product you have with BT - Regular Broadband or BT Full Fibre. again. Adjust your speeds to align with your needs: it's internet that grows with you. That looks like a residential order number rather than a
Our website is free to use, and the commission we receive does not affect our opinion or the information we provide. If your broadband is struggling to cope with demand, then you need an internet connection that can keep up the pace. Broadband not working properly? The developer provided this information and may update it over time. Phone line not working properly? Dont miss our hassle-free ways to help yourself. We know that the internet is key to your business, and downtime means lost revenue. There are lots of quick and easy options to manage your . No problem Pay your bill now > My profile View and update your details > Help & Support Get help and support > Check service status > Help and support forums > My services This will connect you with a BT Broadband Specialist so you can have a text conversation with them. Fibre business broadband only 25.95/month. BT Business broadband, phone line, email or Cloud Voice services not working properly? If you're on your computer, you can download WhatsApp for Desktop. BT | Business | MyOffice You are here: MyOffice Rate this page Click links below to log in My email Read your new messages Go to inbox > My bill Forgot to pay your bill? Sorry, something went wrong. Set up and alter your Direct Debits. Discover solutions that are built for your business, whatever you do. Well offer the fastest fix with the first available visit youre in control to change it. In the table below you can find all the BT phone numbers for business customers and the relevant IVR options to get through as quickly as possible. Raise a general billing enquiry. Best if you're on your mobile. If you add all your accounts
Compared with what we could pay and what we could get elsewhere, BTnet Leased Line was a no-brainer. Help and support; Contact BT; Back. Well need your site address and postcode, and an overview of what youll be using your connection for. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. At this point, your complaint will be escalated to the Telecommunications Ombudsman for an independent review of your BT complaint. Whatever industry youre in, weve got tailored solutions to help your people work smarter. Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. Data privacy and security practices may vary based on your use, region, and age. Thats why we offer market-leading 100% target service level availability, aiming to keep your leased line connection up and running at all times, with no outages. A digital phone line for voice, video and messaging with in-depth analytics, automatic call routing and an online portal, A dedicated connection at our lowest ever price. Its quick, easy and available 24/7. Terms and Conditions apply. If you have a dedicated IT Specialist, please contact them using their direct phone number, or by email. We guarantee we'll carry out repairs within five hours so you can continue with business as usual. Bring your people together with tools for easier communication and collaboration, and power their productivity with our customer contact solutions. Save your business 216 by locking in our Fibre 76 (broadband only) offer at 25.95/month (was 34.95) until April 2024. Starts with two letters followed by six or seven alphanumeric. As your business grows, the demands on your internet connection grow too. Fix Problems and faults Contact Chat, phone, or email Contact us about. Hosting video calls. Log in to report a fault and youll go straight to the correct place to fix problems. If it's for your home account visit BT for the home. We needed to save money for the good of the Gosport and Fareham Academy Trust. You'll find it on your bill. Price quoted only available on a 5-year term contract and applies to new circuits only. This is a generic error message to tell your something is wrong, Starts with BOS followed by eight numbers, Starts with BT followed by six to nine characters, Starts with GBT followed by five to seven characters, Three letters, three numbers and then two letters, Starts with PX followed by letters and numbers. business
It's not just quicker to view bills and track orders, you can even test the speed of your broadband. Search The Phone Book from BT to find contact details of businesses across the UK. BTnet Express From 50Mbps Ideal for smaller businesses Our great-value business broadband offers fast speeds and a reliable connection. By reporting a fault online, you use the same tests that our advisors would talk you through if you called us. Suitable for larger businesses in a range of different circuit options, BTnet Ethernet access offers a fast connection for data-hungry businesses. Search The Phone Book from BT to find contact details of businesses across the UK. When you place an order you can keep track of how it's progressing when you can expect it to arrive or be installed. View bills, set up and manage devices, check service status, speed and much more. If you have an issue you can find out if is just you, or impacting others in your area. When you have a broadband connection, you share your bandwidth with others. That's why we've been named as a leading service provider by Gartner. Tavis House London WC1H 9NA | 020 7820 6770 . We can only deal with BT Business accounts. Price subject to survey and location. Choose your leased line plan Compare leased line pricing and find the best fit for your business. How to Contact BT Openreach? You can also track a fault using a phone number or service ID like these: Starts with 07, followed by nine numbers and no gaps, Starts with CV followed by eight or nine numbers, Starts with FB followed by two letters and seven numbers, Starts with 062, followed by eight numbers and no gaps, We have detected additional accounts have been added since you last viewed your
And if you do experience service stops, well provide money-back credit. Free from UK landlines. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. If you want to track a home order, click the button below. Our BTnet platform is custom-built to provide your VoIP technology with super-low latency. In order to view the dashboard you will need to add
Popular shortcuts Order number Track a fault Report a fault Super-fast speeds of up to 10Gbps for both uploads and downloads - even during peak hours. The BT phone number and IVR options are available in the table below. The quickest and easiest way to contact us By phone 0800 800 156 Monday - Saturday 08:00 - 18:00 Free from UK landlines. From top tech articles to new events coming your way, and from cases studies to digital transformation inspiration, find it all in one place. Connect your people and places with smart solutions tailored to your business. That means you get fast, reliable speeds. The good news is that BT has a strict complaints Code of Practice thats Ofgem approved, so you can rest easy that your BT complaint will be taken seriously. BTnet is optimised for voice traffic, including Cloud Voice and SIP services from BT. Heres how well help put things right. Whether you run a small or larger business, we have a BTnet solution for you. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site.
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