Overall not a good experience", "Is my wife and I first time going with the baby (stroller) we thought it as going to be a nightmare but we had a easy experience", "Couldn't get onto internet. ", "Had to pick up gate-checked bag at carousel. I finally received a check for $143 from TripMate for reimbursement for incidentals for the "delayed" bag. Please dont use this company!!!! Report inappropriate content Calmjohn Leavenworth, Kansas Destination Expert for Riviera Nayarit, Nuevo Vallarta Level Contributor 4,793 posts 260 reviews 611 helpful votes 4. ", "Cabin crew was very helpful and polite. The year 2010 was its best ever, with about 1.063 million passengers. I've always flown SW and did online check-in 24 hrs prior to get seating status (A,B,C). That flight was delayed. I was never able to get the WiFi to work. I had to file a claim with the BBB just to get them to finally talk to me directly about the situation and give me my flight credit back. Overpriced everything! Food and entertainment were a little lacking but for a 3 hour flight it was more than acceptable. To reach the Martinsville Speedway, you can book a flight to Richmond, then drive the distance (3h 6m) or book a commercial flight to Roanoke. ", "Check in crew at BOS was great - this team of folks is not on the rating, but wanted to call out that they were very friendly and helpful, one kind lady walking me thru the bag tag printing process when I hadnt realized I needed to do that. The flight the next day went without a hitch, so it sort of made up for it. Unsubscribe easily. ). Good thing because my family wasnt sitting together-$12 to pick or change seats ahead of time. I feel that Sun Country is extreme in allowing only one bag that fits under the seat. ", "Was late. Now we may use kayak to see all the options but I cant booking directly with kayak anymore after this complete disaster. If you haven't already purchased a seat, we recommend you choose one at check-in. ", "Comfortable seats and legroom Flight arrived early. ", "Smooth flight and always a plus to see a beautiful smile throughout the trip from our Flight Attendant Stefany! ", "I missed both meals because I was asleep. When I tried to call them, they refused to talk to me and said they would only speak with my travel agent (who was also awful). Re-orient all staff in proper boarding process and utilizing all available resources properly to provide clear and intelligible (not speeding) overhead audio messaging and current boarding status prompts on displays. Once past boarding, everything was great ! Provide extended alerts for passengers travelling especially if the anticipated delay is known to the airline more than 2 hours before scheduled flight time. If you dont choose a seat, one will be randomly assigned to you at no additional cost, which means you may be separated from your party. ", "Delayed several times. Awesome. Someone even tried to get a drink after waiting so long and they were shunned away", "My son and I were a little cramped by the seating. The package included a direct chartered flight on Viva Aerobus. No complaints. DO NOT USE THEM! The crew was fantastic but the seats were cramped. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-58301092', '');}, 'log_autolink_impression');plane.. Hi! The most popular route is New York LaGuardia to Richmond Byrd Intl and the cheapest round-trip airline ticket found on this route in the last 72 hours was $185. ", "The crew was very courteous and friendly", "I thought that for the amount of money that this flight costs, there should at least be a free snack; especially if there is a delay", "The flight was crowded, no overhead bin space from passengers putting coats and jackets in the bin instead of under their seats. We cannot remove clothing when hot but can add clothing or blankets when cold. A new air traffic control tower was completed in July 2007, replacing the 1951 tower. If you don't check-in online, you have two other check-in options: If you didnt check in online, you can still save yourself some time by using the automated kiosks at the airport. ", "I'm gluten free & I don't eat pork so I would like a gluten free no pork option! They harmed me $200 and gave me vouchers. Flight arrive earlier than expect. ", "Pretty empty flight so we were able to change seats. $40 for a carry on! In 2009, more parking lots were completed to handle increased rental car fleets; parking capacity was estimated at 3,000 vehicles. Fold down table was broken. Atlantic Aviation handles international chartered flights. Glad there are cut-rate airlines out there as an option, but I won't be flying them any more than necessary. ", "The professionalism of the crew while still having a good time and making it a great experience. ", "Flight attendants did the best they could; just a bad situation. It seems that checking on that stuff was not part of their routine. Latam also tried to blame AA when they lost my bags on the way there. Friddell, Guy (September 21, 1990). They are liars and thieves. Know when to arrive at the airport, how to check bags, and select seats. Because of the long wait, it would have been nice to have been offered a snack in addition to the beverage that was served during the flight. When I tried to eat my salad my head bumped into the seat in front of me. It's up, up and away at Patrick Henry Airport, Patrick Henry on the runway to recovery, Dec. 1, 1989 OAG Pocket Flight Guide, Newport News flight schedules, Oct. 1, 1989 Official Airline Guide (OAG), North American edition, Newport News flight schedules, Learn how and when to remove this template message, "Statistics Peninsula Airport Commission", https://www.departedflights.com/PI121578p18.html, https://www.departedflights.com/PHF79intro.html, https://www.departedflights.com/PHF89intro.html, https://www.departedflights.com/PHF91intro.html, https://www.departedflights.com/PHF95intro.html, https://www.departedflights.com/PHF99intro.html, https://www.departedflights.com/PHFintro.html, "Welcome to FlyPHF - Traffic Statistics! Very tough on us 75+ crowd.We don't get much time from urge to crisis. Yesterday, I introduced my readers to Frontier Airlines and gave a brief overview of the airline. ", "Friendly polite crew, good takeoff and landing, little turbulence. Crew was not nice. 2 hours before the flightArrive at the airport, 60 minutes before the flightBe checked in with boarding pass, 30 minutes before the flight Be at your gate. The flight was suppose to leave 9:00pm.. we didn't leave til 9:40.. The insurance indicated it would pay up to $1000 for the lost bag - which still doesn't cover the replacement costs. They tried to blame AA for it. You must have your printed boarding pass in hand and have any bags checked in by the below cutoff times before departure: NOTE: Mobile and Web check-in ends 60 minutes prior to departure. Also, at the bottom of the reservation it said I would have to pay an additional $248 per room in fees to the hotel. Always the BEST! ", "The entire crew we're so accommodating and Robin was hilarious, made the hassle of traveling enjoyable and entertaining. Then they took forever once they started. Almost missed me next flight. powered by PRATT & WHITNEY GTF TM ENGINES. Remember that you can save a lot by purchasing your bags early. ", "Wifi was semi-fast and reasonably priced; crew was friendly. A representative came in and rudely ejected us from the area. ", "The gate agents and flight attendants were nice. By the time we got through security and to the gate the flight was now delayed over 4 hours. ", "Passenger in front of me fully reclined his seat. See about", "They didn't tell me they shut down their computers 45mins before the flight. Pilot kept stating he thought it would be resolved in 15-20 minute. The seats are so narrow that I had a very uncomfortable flight, and I am a "normal size". [23][24], Beginning May 13, 2011, Frontier flights were operated with 162-seat Airbus A320s; as of September 12, 2011, Frontier was operating seasonal service. A new terminal opened in late 1992. All you need to bring is your confirmation code, confirmation email, credit card and ID, or passport. About Us; Careers; News Room; Investor Relations; Destinations; Travel Agents We got to the airport 2 hours early and at that point saw the flight was delayed 35 min. I chose Iberia, not American Airlines and I got switched to it. The seats were extremely uncomfortable and there was no in seat entertainment, just overhead screens. Imagine what your company could gain by being good. Staff was nice and accommodating. The crew was better some times than others but I usually travel at night and try to get some sleep. ", "Left on time, arrived early, the service and the food was great. Was smooth flight in terms of turbulence. Or will it be a problem? Frontier Airlines recently introduced the option to purchase Airport Agent Assistance for scheduled air and Exclusive Nonstop Vacation Flight passengers who prefer assistance at the airport for things like checking in, printing boarding passes, or having their checked bags manually tagged where self-tagging is available. ", "Lots of leg room! ", "Even though its economy- it feels like the seats have gotten even smaller! About Us; Careers; News Room; Investor Relations; Destinations; Travel Agents I really thought the staff/crew were great. ", "The wifi didn't work, and this wasn't the first time thier wifi was out. Confirm policies on booking site. Allegiant Airlines also began jet service to the airport with flights to Orlando Sanford Airport but then ceased serving the airport by 2012. ", "Handheld device rental too expensive and tv show selection to limited for my interests. Concourse A opened in May 2010 as the airport's second concourse. Newport News/Williamsburg International Airport (IATA: PHF, ICAO: KPHF, FAA LID: PHF) is in Newport News, Virginia, United States, and serves the Hampton Roads area along with Norfolk International Airport in Norfolk. ", "The seating is terrible. ", "Got a TSA Pre Check stamp on my ticket to start, flight was on time and the crew was professional and very accommodating. [21] Delta Connection began service from Newport News to Atlanta in February 2002. When the plane was delayed going out of SFO, they didn't say anything until 30 mins after we were supposed to fly out. I will be suing in small claims court. This company does not keep its word and clearly does not train its employees to do anything but lie. Concourse A opened in May 2010 as the airport's second concourse. We value your privacy. ", "staff was very nice. In fact, the facial tissue was empty at beginning of flight. Not for this crew impatient and just rude to other passengers. Flight was entirely full. the smell made me feel sick and the taste was worse. As of 2011[update], the airport was the third fastest-growing airport in the United States and the 118th largest airport. Being Florida, it rains. Download our FREE app for Mobile Check-In now! In 1946, Virginia's General Assembly passed legislation creating the Peninsula Airport Commission (PAC) to determine a location for and establish a new airport for the cities of Newport News and Hampton. In 1985 USAir (later renamed US Airways) added McDonnell Douglas DC-9-30 and British Aircraft Corporation BAC One-Eleven jets from Pittsburgh and Washington, DC Dulles Airport and by late 1989 these flights were the only jet service at the airport. You will be able to quickly view your itinerary, purchase carry-on bags, upgrade your seating, check bags, and print your boarding pass. If you are not at the gate by this time, your reservation may be cancelled and you may lose your seats on the plane. Sign up to receive our free weekly newsletter. Turns out that having travel insurance really does you no good. Get To Know Us. To check out where the president calls home, book a flight to Dulles International Airport. Did they offer you upgraded seats for an extra fee? I could understand if there were "priority" passengers who needed a seat, but nobody needed those seats. Forced to check carry on because of a pocket in the front when other passengers were allowed to bring actual suitcases which were taken right before boarding. Airport: Print your boarding pass at the airport at one of the self-service kiosks, or at the check-in counter. NEVER FLY WITH THEM. Plane was very dirty because it just keeps on hopping back and forth without any cleaning service it seems", "Didnt leave on time. Might be platform thing as we have Apple devices; woman next to us seemed to have nomorobkem with PC. Size: 62 linear inches and can be no heavier than 40 pounds. ", "Well, you could have felt that when there is an unprecedented pandemic illness and federal guidance against travel that you don't doubly penalize customers who (1) cannot travel due to the extraordinary public health crisis of COVID 19 and, (2) are devastated that he cannot celebrate his best friend's 40th birthday despite being the thing he looked forward to for months and would love to use a travel voucher in the future when this whole thing eventually blows over. Flores, Chris (August 14, 2005). There were no compensation of the inconvenience it cause the customers. The safety announcement was awful. I don't know about your airport, but on charters before where we had to check in at the airport, there were people in line 4 hours prior. The last charter we flew we did not get seat assignments until we got to the airport. Carry-On Bag Take it with you. Well start sending you the news you need delivered straight to you. In February 2023, Avelo Airlines announced it would be ending its service at the airport starting April 16, 2023. You cannot trust them and they will say anything to try to unfairly keep your money. Short flight, but they offered us refills on drinks, which I've never experienced before. Especially for just two and two together. She go on an additional trip that they did not apply the credit towards!!! ", "The flight attendants were sitting in the back forever and would not serve the cabin. Hampton Roads Transit directly serves the airport with regional bus service at two bus stops; the airport is on HRT Route 116 and is the only Hampton Roads airport with direct bus service. Also the SiriusXM sound was of extremely poor quality. A frustrating experience. or should we paid the extra of $307 with United. Frontier Airlines began nonstop service from Newport News in 2010 as the airport was finishing a $23 million renovation. Other than that the flight was fine, a little late, but all went well. We landed very early. It was a nightmare. ", "The bathroom supplies were not replenished. ", "Professional, friendly, always on-time or earl, nothing lost ever.. Thank you Unsubscribe at any time. More Info > Transportation| Getting to and ", "Boarded quickly and the service was good. It has been a nightmare to try to get my money back. DO NOT USE FUNJET OR TRIPMATE AND NEVER FLY ON VIVA AEROBUS!!! Youcan skip the ticket counter line altogether and go straight to the security check if you checked-in online and printed your boarding pass! They kept my money and received reimbursement from the companies. They then told me that I could not use my travel credit for a flight only and that I need to book a car or hotel which I didn't need. - Newport News Williamsburg International Airport", "Newport News Makes Headlines With New Concourse & Runway Rehab by Rebecca Kanable (: May-June, 2010)", "Norfolk airport adding nonstop flights to Denver this year", "Frontier to drop service to Newport News-Williamsburg airport", "Elite Airways still plans on flights from Newport News, but no timeline", "Delta Suspends Operations at Newport News/Williamsburg", "Avelo Airlines bringing two Florida routes to Newport News airport starting at $29", "Avelo Airlines to End Service at Newport News/Williamsburg Airport", "PHF Newport News/ Williamsburg Intl Airport (PHF/KPHF)", "Welcome to FlyPHF - Ground Transport! Shuttle and limousine companies also service the airport through pre-arranged appointments. I wont take Sun Country again thru EWR", "Could use more comfortable seats. The plane was late and they didn't provide an ETAon both flights. ", "Excellent entertainment system, comfortable seating, decent refreshment service for such a short trip. ", "Nothing! I would call back, but sometimes with a charter this just isn't possible, so just make sure you're on the computer 24 hours prior and do it then. Ready to go? Am a frequent flier and this is an airline I hope to travel on again very soon! Why would I pay for travel insurance just to receive a credit, that makes zero sense. ", "My seat was taken by another person and the crew member was not very helpful with getting the issue resolved", "Didn't realize the last seat on the plane doesn't mean back. Initial service included four direct flights a week to Denver with 128-seat Airbus A318s, replaced within weeks with larger Airbus A319 jets. Frontier operates as an ultra-low-cost carrier with competitive prices and direct single-leg trips. Give free blankets or put a warning on the boarding pass saying that you will freeze. Five car rental agencies can be found at the airport: Hertz, National, Enterprise, Avis and Budget.[33]. I must say the Orlando landing was the best touchdown I've ever experienced..Smooth.. I enjoyed the food options! You must have your printed boarding pass in hand and have any baggage checked in by the following cutoff times: These times arevery importantif you want to make your flight. In May 2020, in response to the COVID-19 pandemic, Delta suspended its thrice daily service to Atlanta. The captain had good communication with the passengers to keep us informed. ", "Its a low cost airline, so expectations are very low. All passengers are required to have the proper documentation to leave, enter and re-enter the country. In 2020, additional administrative staff members were laid off from positions due to declining revenue and impacts from the COVID-19 pandemic. I guess we just show up 2 1/2 hours prior to departure and check-in there? I have not received a dime for my missing bag. We will try to keep your party together, but the only way to ensure you will sit together is to purchase a seat assignment in advance. That success was repeated in 1986.[17]. This means going the extra mile in all that we do to ensure your well-being. Prices are higher at the airport. Everything else was good. I've been flying on jetblue frequently lately and that's my only issue. So far every flight taken by JetBlue this year has been late. ", "Despite getting no updates, our flight itinerary was changed from a 3.30pm flight to a 9.20pm flight. Updated on 10/13/2022: American Airlines refunded Funjet for a trip we had scheduled to Destin in Sept but my husband had a heart attack with major complications and cannot travel per his dr. She sent a letter to American who refunded funjet in full but they still refuse to refund me even after I sent THEM the Dr's letter. If it's your job to pen a plane door, I would think it's reasonable you do it in the rain sometimes. AirTran started jet service from the airport to Atlanta in 1995, but pulled out in March 2012. Restroom was dirty. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-58322609', '');}, 'log_autolink_impression');flight, only through funjet for entire vacation. You have eased my fears. The first time, I woke up on my own to see everyone finishing their food, so I asked for a meal and I got one; the second time, I woke up to see the trash being collected, but never got a chance to ask for my meal because no member of the flight staff passed me again. I have had my 5 and 7 year olds split from us for a 24 hour (ta && ta.queueForLoad ? Be the first one to find this review helpful. Terrific crew. First class passengers had to fight their way to the rear two toilets, around serving carts, etc. With KAYAK you can also compare prices of plane tickets for last minute flights to anywhere in Virginia from anywhere in United States. Copyright 2022 Consumers Unified LLC. I don't expect our family to be together but 2 and 2 is a must! Its cheaper to you to allow people to check themselves in online than make people check in at the desk that was woefully understaffed. It was a horrible experience. Unsubscribe easily. The White House is about 26 miles from the airport in a rental car (33m). - pay for bags in advance, Try to weigh your checked bags before the airport, Bring snacks or drink on flight - otherwise you have to pay for it. Flight was fast and we were home before we knew it. I will be flying jet blue again!! Report inappropriate content WegaGal Polite staff, great flight. [9][10][11][12] The airport led the nation in air service decline after deregulation and was facing severe financial difficulty.
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